Totem is a Brand Strategy & Branded Experience Studio.
Clients seek our expertise to define (or re-define) their brand promise and deliver on that promise by developing consistent, diversified experiences.
We understand brands as systems of meaning and behaviour that should be shaped, managed and replicated on every touchpoint, no matter its form nor medium.
The output we deliver is grounded in sound business logic and deep customer understanding. The outcome — an org where every interaction, employee decision, touchpoint feels intentional and ultimately reinforces brand value.
Capabilities we master
Brand Strategy & Positioning
Brand Naming & Verbal Identity
Design research & customer insights
CX strategy & management
Service design & implementation
Branded experience development
Industries we serve
Hospitality & Travel
Professional Services Firms
Banking & Insurance
Maritime & Leisure
Retail
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Let’s make something memorable!
Send us a message and we will be in touch shortly. We can’t wait to hear from you!